If your reserve price is not reached, your vehicle is not sold. You remain the owner and you pay nothing.
Your vehicle is offered in a minimum of three auction rounds
When you submit your vehicle you instruct us, under our Seller Terms and Conditions, to offer it in a minimum of three auction rounds. A single auction rarely reaches every potential buyer: each round attracts a different audience, and vehicles that do not sell in the first round regularly sell in the second or third.
Between rounds we contact you
After every round we get in touch to review the reserve price for the next one. You decide whether to keep it the same or lower it. Lowering the reserve price is the single most effective way to increase the chance of a sale, because it brings your vehicle within reach of bidders who are already interested.
After three rounds
If your vehicle has not sold after three rounds, we will contact you to discuss how you would like to proceed.
Withdrawing earlier Withdrawing a vehicle that has already been scheduled or is live is subject to the conditions set out in our Seller Terms and Conditions. Contact us as early as possible if your situation changes.
