If a problem arises after your vehicle has been delivered, we recommend contacting the seller directly as soon as possible. In most cases, a solution can be reached quickly when both parties communicate constructively.
Route 66 Auctions acts as an intermediary platform but is not a party to the handling of disputes between buyer and seller.
To speed up the process, always include clear supporting evidence with your report, such as:
- Photos of the vehicle and the specific issue
- Videos showing the situation (e.g., in case of technical faults)
- Relevant documents
Transparent communication and a well-documented report help ensure a quick and appropriate resolution.
